We offer free shipping on everything we sell! That amounts to a savings of 10%-50% off compared to most other stores! Our free shipping offer only applies to the lower 48 states.
We use a variety of national companies to ship our products. Please refer to your order confirmation to see how your particular products will be shipping.
Small Parcel (UPS and FedEx) - Small parcel deliveries do not require a signature. These products will be left at your nearest entry point by the delivery driver. You will be able to estimate the delivery date of your packages using the tracking information that we will provide you.
Freight Delivery – Larger items will be shipped via freight truck. Freight deliveries will require a signature. We use multiple national companies, and some local companies, to provide freight deliveries. Once the items reach your local terminal you will be called to set a delivery date. Usually, this is about 24 hours in advance of delivery. Most freight truck companies operate on a Monday – Friday, 8 a.m. to 5 p.m. schedule.
Hawaii, Alaska, Puerto Rico and Canadian Shipments – Hawaii, Alaska and Canadian shipments are available. Please contact our helpful customer care experts to receive a quote.
All Other Locations – We can accommodate your needs. Please follow the steps below.
You can estimate the deliver time to your home or business by viewing the "Ships Within" information listed with every product. This refers to the time from when you place your order, to the time it leaves the warehouse. Actual shipping time can vary between 2-5 business days. Contact our helpful customer care experts at (800) 991-3034 for more information.
Please report damaged or defective merchandise to us immediately by email phone. Photos of the items and the packaging would be greatly appreciated. This will speed up our resolution process.
We strongly recommend at the time of delivery, if your notice any cartons that look dented, crushed or just not right, open them immediately and inspect the contents. If the contents appear to be damaged, please notate it on the delivery ticket, refuse that item only and contact us as soon as possible for instructions.